Human Resource Administrator

Job Details

This position focuses on the management of HR and office operations including staff selection and recruitment, staff onboarding and administration of performance management. The position requires expertise in preparing HR letters and reports in line with HR policies procedures and processes; and the responsibility of office administration and executive assistant to the firm. The ideal candidate will be dynamic, self-motivated, and collaborative. Capable of engaging effectively with teams, office leadership, clients, and the partners of Sketch Studio.

Abilities and Skills

Logical
Demonstrates attention to detail.
Ability to think critically when completing tasks.
Good reasoning skills to gather and analyze information skillfully.
Develops alternative solutions for complex problems.
Having empathy even when dealing with emotional topics.
Continuously learn new skills to improve expertise.

Organizational
Good communication skills.
Able to set goals and manage time properly.
Good administrative skills that ensure productivity.
Good collaboration skills that align to the team spirit.
Strives for personal and organizational excellence
Good planning and follow up skills to fast-track items and close.

Interpersonal
Strives for continuous improvement and solicits customer and employees’ feedback to improve service.
Timely response to requests for information, service, and assistance
Maintains confidentiality.
Demonstrates a positive approach and productive attitude.
Displays timely self-control and works well under pressure.

Supervision
Flexible skills to manage people and identify skills gaps. Active listening to solve issues.
Good conflict management skills and able to make decisions.
Displays soft administrative skills.
Excellent knowledge on employment laws and trends.
Ability to prioritize tasks and important projects with great business impact.

Key Responsibilities

a. Administration of performance management process by identifying skills gaps to support company strategies, plans and growth projects.
b. Carry out new hires pre-employment background checks, coordinate medical tests, social media checks and any other relevant checks as guided by internal policies.
c. Coordinate the team building programs, track probation periods and oversee confirmation of staff as per HR procedures and guidelines.
d. Prepare and maintain proper reports and records following job evaluation exercises, reorganization/restructuring, and redundancy programs and roles.
e. Prepare HR letters as per staff requests in line with HR policies, procedures, and guidelines.
f. Prepare appointment letters following advertisements, follow through for acknowledgements and system updates.
g. Management of Customer complaints & resolution as per the service standards charter.
h. Office administration through attending customer queries, maintain office etiquette and follow up on procurement of office facilities.

Daily Responsibilities

a. Organization of office records and correspondences.
b. Provide update reports on HR and administration activities as required on an ongoing basis.
c. People Management and development.
d. Front Office Management of customer and employee queries
e. Follow up on office amenities and close on administration issues

The Person

a. Must have bachelor’s degree in a HR Management or Human Resource field from an institution recognized by Commission for University Education
b. Possession of professional qualification in HR/Administration will be an added advantage
c. Experience with Microsoft Office Suite will be an added advantage (Excel, PP)
d. Have at least 2 Years of relevant experience

Minimum Position Qualification Requirements

a.   Academic & Professional

b.    Experience

c.  Proficiencies
1. Knowledge of Business - Intermediary(N) – Foundational and working knowledge and skill
2. Knowledge of labor and employment laws and HR Regulatory Guidelines - Intermediary(N) – Foundational and working knowledge and skill
3. Knowledge of HR Policy and Procedures - Intermediary(N) – Foundational and working knowledge and skill
4. HR Data and Records Management - Advanced (A) – Advanced know-how and skill
5. Attention to details - Advanced (A) – Advanced know-how and skill
6. Computer Literacy - Advanced (A) – Advanced know-how and skill

How To Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, submit your application with a detailed CV through the email: info@sketch.co.ke

Please send in your applications by 2^nd December 2022. Only short-listed candidates will be contacted